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Blog/Videos

VirtualBusinessLifestyle.com’s Chris Ducker On The Ins & Outs Of Hiring & Working With Virtual Assistants

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When it comes to running a successful virtual business, you really can’t go at it completely alone. No, this doesn’t mean you need a bunch of employees or any of that jazz. But you are going to need some kind of help at some point. I can tell you for sure that my business increased, stress decreased, and happiness also increased when I hired my two virtual assistants, Lisa and Jaimie, last year.

Outsourcing (and letting go a bit…or a lot) is hugely important and there might not be anyone better than today’s guest, the creator of VirtualBusinessLifestyle.com Chris Ducker, to discuss it.

Chris is also the founder of Virtual Staff Finder, which we shamelessly plug at the end of the interview (really cool resource for finding virtual assistants). You can check it out via my affiliate link right here.

QUESTION: What has been your experience with VA’s? Do you work with one (or more?) If not, are you interested? Why or why not?

About Today’s Guest, Chris Ducker:

Chris DuckerChris is a thirty-something, 20-year sales and marketing guy, originally from the UK. However, for the last 10 years he’s lived in the Philippines, where for the last 5+ years he’s owned and operated his own Total Business Outsourcing firm, the Live2Sell Group of Companies. Chris is also a husband and father of three awesome kids!

At the beginning of 2010 Chris launched the VBL Blog as a way to track his own journey of hopefully becoming a full-time Virtual CEO by the end of the year, completely removing himself from his business on a day-to-day basis. In late December 2010, Chris achieved the goal and spent less than 6 days in the office in total – all whilst still conversing with clients, working closely with management, signing up new clients, and working on his 2011 business plan.

Now Chris’ mission is a very simple one – to help others do the same, and spread the word of the ‘Virtual Business Lifestyle’.

Connect With Chris (and tell him you saw him on RISE!):

On His Blog
On Twitter
Download His Free Ebook, Saving the Day, the Virtual Way
Check Out Virtual Staff Finder

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Comments

  • Ric Hansen

    I have tried a couple of on-line services that provide VAs and have done a few interviews but they are off shore, and are very very difficult to communicate with.   Even when you think you have communicated your need, I walk away wondering, did they really understand.  Its a communication and cultural gap that has kept me from relying on VAs.  I was hoping the interview would address that.  I am goinig to check out Virtual staff finder to see if it addresses that issue.  Also, do you typically pay by the hour, or by the task.  

    • David Siteman Garland

      Interesting questions, Ric. I’m sure Chris can jump in and answer ‘em.

    • http://twitter.com/HYVAssistant Owen McGab Enaohwo

      The saying “lost in translation” is really true and culture does indeed affect the way what you communicate is perceived on the other end. I realized this and actually did a video interview for my blog on this very topic. Ric I will be glad to answer any questions you might have on this topic

    • http://www.virtualbusinesslifestyle.com/ Chris C. Ducker

      Hi Ric

      Don’t lose hope, buddy! There are plenty of great VA’s based here in the Philippines. Some of which speak English so well, you’d not even realize they were not native English speakers. Seriously.

      Fact of the matter is that a lot of people don’t really know HOW to work with people virtually. You’ll find a ton of stuff on my blog that addresses this, and I hope David allows me to post one link here that will specifically address your ‘culture’ issue:

      http://www.virtualbusinesslifestyle.com/2011/07/cultural-differences-filipinos/

      This has turned out to be REALLY helpful. And I know of a lot of VA’s that have actually shared this with their virtual bosses, too!If you have any specific questions, don’t be shy to drop me a tweet / email from the blog.

      Thanks for the comment. Hope you enjoyed our chat.Chris 

  • Anonymous

    This was a great episode.  I’m at a point where I need to hire more people but don’t quite have the sales to justify it.  After listening to this episode on my iPod in the car I decided to research further.  After communicating with a few VAs in the Phillippines, I have to say you’re totally right about English skills being outstanding.  I’m still weighing this option versus using a college intern.  As always thanks for the great advice for my small business!

    • David Siteman Garland

      That’s awesome Leah. My .02 is go with someone with experience when it comes to VAing especially if you have them handling any admin activities/representing you/your company. Interns are great for even less specialty-related things like research.

    • http://www.virtualbusinesslifestyle.com/ Chris C. Ducker

      Great stuff, Leah.

      If there is anything I can do to help you along, answer questions, etc., just let me know… And thats stands for all the RISE Tribe.Chris

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